Terms of Service

Welcome to Glossy Graces. By accessing or using our website, you agree to the following Terms of Service.

General

Glossy Graces provides handmade, made-to-order, ready-stock, and customized jewellery products within Pakistan.

We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time without notice.

Products & Orders

• All products are subject to availability
• Handmade and customized products may slightly vary from displayed images
• We reserve the right to refuse or cancel orders at our discretion
• Prices may change without prior notice

Shipping

• Shipping is available within Pakistan only
• Delivery estimates are between 2 to 7 business days depending on location
• Delays caused by courier companies, weather, or unforeseen circumstances are outside our control

Returns & Refunds

Our Return & Refund Policy applies to all purchases made through the website.

By placing an order, you acknowledge and agree to the terms outlined in the refund policy.

User Accounts

When creating an account, users agree to:

• Provide accurate information
• Maintain account security
• Accept responsibility for all activity under their account

We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activity.

Intellectual Property

All website content including:

• Logos
• Product images
• Product designs
• Text
• Graphics
• Branding

are the property of Glossy Graces and may not be copied, reproduced, resold, or distributed without written permission.

Prohibited Activities

Users may not:

• Use the website for unlawful purposes
• Attempt unauthorized access to the website or server
• Copy or steal product designs or content
• Engage in fraudulent transactions or false chargebacks
• Resell content or materials from the website without permission
• Upload harmful software or malicious code
• Interfere with website functionality or security

Limitation of Liability

Glossy Graces shall not be held liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Loss resulting from misuse of products
• Temporary website interruptions or technical issues

Privacy

Your use of the website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes indicates acceptance of the updated terms.

Contact Information

For questions regarding these Terms, contact:

• Email: jewel@glossygraces.com
• Phone: +92 336 7955439